Employee acknowledgement letter is a letter written either by the employer or employee depending on the purpose of the letter. In this article we will bring you a template of the acknowledgement letter which is written by the employer, or the office of Human Resources of the company acknowledging the receipt of the complaint submitted by the employee.
Employee acknowledgement letter should indicate the receipt of the complaint and advice the claimant of the current status of his/her complaint, or to propose possible actions which are to be taken by the employee pertaining resolution of his complaint.
Acknowledgement of complaint No. [NUMBER]
[Name and Surname of the employee]
Dear [Mr / Ms] [Surname of the employee]
This is to acknowledge the receipt of your complaint about [enter the cause] you have submitted on [enter the date of submission] to the office of the Human Resources.
Please note that we are currently investigating the circumstances concerning the incident and you will hear from us again no later than [insert date].
Thank you for letting us know of your concern, and for your patience while we explore this matter. If you have any questions concerning this letter, or would like to discuss the complaint further, please contact Office of the Human resources:
Ethics and Complaints Department
[Address or Emai]